Deliveries and Returns

Postage and packing is charged at £25 per guitar using Parcelforce or UPS courier services for deliveries within the UK. Please contact us for a quote for all deliveries outside the UK. Unfortunately at the moment as a consequence of the implications of The CITES regulations we are not in a position  to consider export to countries outside of the European Union.

All guitars will be packed and sealed in a custom built double walled cardboard box and securely supported both within their case and the cardboard box by both bubblewrap and packing peanuts as appropriate. String tension will be eased on the guitar and support provided to the neck and head.

The guitar will be despatched within 2 working days of our receipt of full payment for it and you will be consulted with regard to a convenient date for it’s delivery which will require to be signed for.

All guitars will be packaged in such a way that should you wish to return it, for whatever reason, then the delivery packaging can easily be re-utilised by resealing the top joints of the cardboard box for both the safety of the instrument and your convenience. Details of our returns policy are contained in our ‘Terms & Conditions’ elswhere on this site.

To ensure the box can be resealed properly care should be taken in opening upon it’s arrival. Use a sharp knife or scissors to slit open the tape along the centre joint on top of the box and the top joints at each end of the top of the box. This will enable you remove the guitar without any damage too or weakening of the cardboardbox box.